How it Works

GRAYCE LN FASHION / How it Works

How it Works

BROWSE OUR DESIGNER DRESSES

Visit our showroom in San Antonio to select by style, color or designer to find the perfect dress for any occasion. We have over 150+ styles to choose from.  We also rent accessories, clutches and shoes!

WEAR WITH CONFIDENCE

All you have to worry about is looking your best and having fun!

Don’t forget to tag us @graycelnfashion when you snap a selfie!

RETURN AT NO EXPENSE

Choose you return date – we’ll handle all cleaning services before and after use.

RENTAL DETAILS

RENTAL PERIOD
Same day, 3 days and flexible options available.  Rentals are in-store only but you can purchase brand new dresses in-store and online.

CANCELLATION POLICY
A 75% refund will be issued for cancellations up to 3 weeks prior to rental date. Refunds will not be issued for cancellations within 3 weeks of rental date.

TERMS

A rental agreement will be presented at time of rental in store (must be 18+ to sign). Please be advised, dress purchases are final sale items (no returns, exchanges, credits or refunds).

DAMAGE POLICY
If dress rented is damaged beyond our ability to repair, the customer will be responsible for the purchase of the garment at full retail price less the price paid for rental services.

COMMON ANSWERS

RENTAL PRICE GROUPS
$50, $100

NEED A COMPLEMENT?
We have easy, affordable accessory & clutch rentals to complete your look.

CONCERNED ABOUT FIT?
No problem. At your expense, we allow you to alter garments when you use our preferred tailor.

WANT TO PURCHASE ONE OF OUR RENTAL DRESSES?

You can absolutely purchase a dress that we rent! We never sell used dresses though so we simply need to check inventory and if a new one is available, it’s all yours to buy!

RENT IN-STORE ONLY, PURCHASE ONLINE OR IN-STORE!

To keep your experience personal, we only rent dresses in our San Antonio showroom where you and our team of stylists can put together your perfect look! Our collection of dresses available for purchase can be purchased in-store or online! And if a dress you love isn’t shown on our website, definitely call us and we can find it for you!

RENTING VS. PURCHASING

Some dresses are gorgeous but just too delicate to rent. For this reason, not all dresses are available to rent. This is why you can rent OR buy the dresses in our “Rental Collection”, but only purchase dresses in our “For Purchase Collection”. Not sure, just ask! We’re happy to shed more light anytime!

CONSIGN MUCH?

Unfortunately, we are not a consignment store and we don’t purchase used dresses. Every dress we curate is purchased brand new, from the designers latest collection! Occasionally, we do host dress drives in our dress shop to support local charities so be on the look out for announcements to participate!

RENTALS READY FOR RETIREMENT

Once a rental dress begins to show gentle wear it is ready to retire. When this happens the dress is donated to one of various dress charities we partner with to give back!

IF YOUR PERFECT LOOK ISN’T IN OUR SHOWROOM, WE’LL HELP YOU FIND IT!
Share your favorite looks + we’ll source it for you.

DON’T WANT TO RENT?

Then buy it! We’ll special order your look and have it brought in brand new, just for you!

Still have questions, let us know…

NOT JUST DRESSES!

Our differentiator is our dress rental option BUT we also rent and sell accessories, shawls, jumpsuits, clutches and even shoes! We also sell separates to complement your outfit for that fun night out. We like to say we are your dress-up destination! From formal gowns and cocktail dresses to hot outfits for your girls night out, business dinner, date night or for when you just feel like getting dressed up! We have everything you need to look your best!

CONTACT US TO SCHEDULE YOUR FITTING

Schedule Today

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